Reservation

1. Q. Can I plan a customized Shimla–Manali trip as per my preferences?

Yes, you can plan a trip as per your choice and preferences. However it’s recommended to follow our premade itineraries as we have curated the travel plan based on our expertise and years long experience.

2. Q. Are your taxis AC and comfortable for long journeys?

Our taxis has AC and are completely comfortable and reliable for long journeys. However the AC service in hilly areas is extra chargeable and AC service in steep accents will be switched off. For more information, get in touch with our travel experts.

3. Q. What are the usual sightseeing hours included in the taxi service?

Our sightseeing timings are 8 am – 8 pm in summer season. However in winter, the sightseeing is possible between 9 am – 6 pm.

4. Q. Is it possible to extend sightseeing hours during the trip?

It is possible to extend the sightseeing timing till 10 pm. We do not extend the timings after 10 pm as our driver has to take care of his dinner and night stay for proper rest.

Payment

1. Q. How do I book a taxi for my next our to Himachal?

You can call/whastapp our travel expert, confirm your tour plan and pay a minimal advance for bookings.

2. Q. Is advance payment necessary for Shimla or Manali Taxi Service?

Yes, we require a minimal advance pay of 20% of the entire trip cost for bookings.

3. Q. What confirmation do I receive after making an advance payment?

We’ll share an payment receipt with you after receiving advance for the taxi you want to book.

4. Q. When will I receive my driver and taxi details after booking?

You’ll receive taxi and driver details 2 days prior to your trip starting date.

General

1. Q. Is it safe to travel by taxi in Shimla & Manali?

Shimla & Manali routes are completely safe for taxi tours. The roads are fully metalled, maintained regularly with proper safety standards. However, you may face some inconvenience in a few areas where road expansion or maintenance in going on. This situation usually arises after rainy season in the month of July till November. Rest of the year is a smooth travelling experience.

2. Q. From which locations do you offer pickup for the Shimla & Manali tour?

Shimla Manali Taxi Service provides pickup from major airports & railway stations like Shimla, Kalka, Chandigarh, Ambala, Rajpura, Delhi, Amritsar, Pathankot, Jammu, Amb, Una, Bhuntar, Dharamshala, etc.

3. Q. Are your drivers experienced in hill driving?

We have a team of highly experienced drivers whom are fully accustomed with the roads and tourist attractions of Shimla & Manali. Our drivers have minimum of 5 years of experience driving through the tough terrains of Himachal Pradesh.

Refund Policy

1. Q. Is there a cancellation or refund policy for bookings?

Yes, please check our refund policy before booking our reliable Himachal taxi service. We have clearly mentioned our cancellation charges in case of last-minute cancellation of the service.

2. How long does it take to receive my refund?

Refunds are usually processed within 15 business days to your original payment method, depending on your bank or payment provider.

3. Are refunds available if the trip is shortened or changed midway?

No, there won't be any refund if you cancel the trip in midway. You have pay the complete amount as mentioned in booking voucher.

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